Archive for the ‘Service Excellence’ Category

Nurse Practitioner Week

This week we celebrate National Nurse Practitioner Week. According to The American Association of Nurse Practitioners (AANP), almost 916 million patients visit Nurse Practitioners each year and report an extremely high level of satisfaction with the care they receive. By providing high-quality care and counseling, NPs can lower the cost of health care for patients. Patients who see NPs often have fewer emergency room visits, shorter hospital stays and lower medication costs.

Nurse Practitioners must complete a master’s degree or doctoral degree program and have advanced clinical training beyond their initial professional registered nurse preparation. They undergo rigorous national certification, periodic peer review, clinical outcome evaluations, and adhere to a code for ethical practices. Self-directed continued learning and professional development is also essential to maintaining clinical competency.

Debbie Davis, Nurse Practitioner at Primary Care Harrisburg says, “As a nurse practitioner, I have the opportunity to heal the mind, soul, heart, and body of my patients, their families and ourselves. I might forget your name but I will never forget how I made you feel.”

Be sure and thank your Nurse Practitioner this week!

Today marks the beginning of Physician Assistants’ Week!

According to the American Academy of Physician Assistants, a PA is a medical professional who works as a part of a team with a doctor. A PA performs physical examinations, diagnose and treat illnesses, order and interpret lab test, perform procedures, assist in surgery and provide patient education.

PAs work in physician-PA teams and are educated in a collaborative approach to healthcare, which improves coordination of care and can improve outcomes. PAs extend the care that physicians provide and increase access to care.

Physician Assistant, Rick Kleinschmidt, at Center for Medical Arts in Otolaryngology-Head & Neck Surgery states that,“PAs are important because we help increase access to high quality healthcare for our patients. In this region, it is a much needed role as physician recruitment can be challenging for rural areas. Healthcare access and quality in southern Illinois has improved over the years and PAs have played a vital role in that growth.”

We would like to thank all the Physician Assistants for the dedication and compassion they show their patients today and throughout the year.

What is The DAISY Award?

Now available at Memorial Hospital of Carbondale, Herrin Hospital and St. Joseph Memorial Hospital—a way to say “Thank You” to your nurse.

The DAISY Award was established by the DAISY Foundation in memory of J. Patrick Barnes who died at 33 of ITP, an auto-immune disease. (DAISY is an acronym for Diseases Attacking the Immune System. )

The Barnes Family was awestruck by the clinical skills, caring and compassion of the nurses who cared for Patrick. The family believed that nurses are deserving of society’s profound respect and recognition for the education, training, brainpower, and skill they put into their work, not to mention the compassion with which they deliver patient care so they created this national award to say thank you to nurses everywhere.

The DAISY Award is brought to you through the collaborative efforts of the SIH Shared Leadership Council. SIH will have three winners per quarter, one for each hospital. Nominations will be accepted through December with the first awards to be presented in January 2014.