The Process Improvement Department at Southern Illinois Healthcare utilizes Six Sigma, CAP, and Work Out™ methodologies to reduce defects and drive improvements. The end result is sustainable change through process redesign, increased efficiency, and less waste. It is more than a goal; it is a commitment we wish to ingrain in the culture of our organization. To meet this goal we offer educational opportunities to management and staff throughout SIH.

Yellow Belt training is offered quarterly for anyone interested in a basic knowledge of Six Sigma. It is a full day course taught by the Master Black Belt with participants receiving a certificate at the end of the day.

CAP training is offered monthly to all management staff at SIH. CAP or Change Acceleration Process helps us examine barriers to change and how to effectively work through those barriers to accomplish the goal.

To learn more about the Process Improvement opportunities and initiatives, contact the Process Improvement Department at the System Office.

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