Patient Satisfaction

Our Quality Care Promise

We appreciate your feedback on the care and service you received while at Southern Illinois Healthcare. Your comments, suggestions, compliments and concerns help us improve the quality of our services. Within a few weeks after discharge, a random selection of patients will receive our Patient Satisfaction Survey. If you receive a survey, please take the time to complete it and return it to our survey company.

If you would like to send us a compliment, complaint or suggestion, or if you need assistance understanding your care or your bill, please click the link below to complete our contact form. You may also call Patient Relations at 618.457.5200 ext. 67004.

Contact Us

The DAISY Award for Extraordinary Nurses

Honor the compassion and care nurses provide their patients everyday!

The DAISY Award was established by the DAISY Foundation in memory of J. Patrick Barnes who died at 33 of ITP, an auto-immune disease. The Barnes Family was awestruck by the clinical skills, caring and compassion of the nurses who cared for Patrick, so they created this national award to say thank you to nurses everywhere.

You may nominate a nurse for The DAISY Award anytime throughout the year. Download and complete the nomination form.

Thank you for taking the time to nominate your nurse! Serving you and your loved ones is a privilege!

Grateful Patient & Family Program

This program provides patients, former patients and families an opportunity to give back to honor those who so compassionately cared for them during their time of greatest need. If you appreciated the care you or a family member received at our facility and wish to show gratitude in a meaningful way, please consider making a gift in honor of one or more health care professionals. The best way to say “thanks” is to help us continue to help others through their patient journey.

Give a Grateful Patient Gift