How Artificial Intelligence Is Helping Doctors Focus on You

Technology is changing healthcare—but at SIH, the focus remains on people.
At a Workforce Summit hosted this past fall by John A. Logan College, family physician Dr. Mark Korte explained how artificial intelligence (AI) is quietly making visits more personal.
Instead of typing during your appointment, many SIH clinicians now use a secure AI tool that listens, transcribes and summarizes the medical conversation. That means your provider can spend more time listening, asking questions and explaining next steps.

“AI is a tool, not a decision-maker,” Dr. Korte said. “It helps us capture accurate information while keeping our attention where it belongs—on you.”
The technology also reduces physician burnout and paperwork, helping providers get home earlier to their families. SIH continues to explore future uses that improve safety and efficiency—such as summarizing complex medical histories or reminding doctors about follow-up tests.

Looking ahead, SIH is exploring AI assistance that could enter orders, summarize medical records and flag follow-up reminders—always with “guardrails and human oversight.”
“AI should never make a diagnosis or treatment decision,” Dr. Korte emphasized. “It’s a tool to help us care for people.”
Human connection remains the heart of care. Artificial intelligence simply helps bring that connection back into focus.

"At SIH, technology supports—not replaces—the human touch." 
Dr. Mark Korte of SIH Logan Primary Care Herrin shares how artificial intelligence is helping doctors spend more time with patients, not their keyboards.