Nurse Navigators
A cancer diagnosis can feel overwhelming, but you don’t have to face it alone. At the SIH Cancer Institute, our oncology nurse navigators are here to guide you through every phase of your care. From diagnosis through treatment, recovery and beyond, they partner with you to coordinate appointments, clarify complex medical information and connect you with helpful resources and support services.
Specially trained in oncology care, our nurse navigators blend clinical expertise with compassion. They serve as your advocate within the healthcare system, helping remove barriers to care and ensuring timely, coordinated treatment at one of the region’s first dedicated cancer treatment centers.
Whether you’re navigating test results, coordinating with specialists, exploring financial resources, or seeking emotional support, your nurse navigator is by your side with personalized guidance. Our goal is to deliver not only advanced cancer treatment, but also the reassurance and support you need throughout your journey.
Patient Navigators
Joy Zimmer, Patient Navigator
618.985.3333, ext. 68312 | joy.zimmer@sih.net
Joy is a dedicated oncology nurse navigator with over 6 years of experience, specializing in the gastrointestinal system.
"Navigating the healthcare system can be overwhelming. My job is to ensure a seamless experience across multidisciplinary teams, including surgery, medical oncology, and radiation. My mission is to advocate for patients, provide support and guidance, and reduce barriers that may prevent them from receiving treatment."
Anne Terry, RN Cancer Patient Navigator – GU & Head/Neck
618.985.3333, ext. 69279 | anne.terry@sih.net
Anne Terry has been at the cancer center since 2019. She initially started as an infusion nurse and moved into the Nurse Navigation role in May of 2024. She works primarily with the Head and Neck and Genitourinary patients. One of the most rewarding aspects of her role is getting to meet patients and assist them throughout their journey. She is inspired by all of the courage and determination she sees everyday. She considers it an honor to work in such a beautiful place with such a strong, caring team of providers.
Crystal Tellor, Patient Navigator
618.985.3333, ext. 68310 | crystal.tellor@sih.net
Crystal has been a dedicated SIH employee for 30 years, bringing a diverse clinical background that includes Medical-Surgical, Pediatrics and more than 22 years in Labor and Delivery. For nearly five years, she has served as a Nurse Navigator at the SIH Cancer Institute, primarily supporting gynecological, skin and hematology patients. In this role, she guides patients through every step of their treatment journey, connecting them with resources and helping remove both clinical and logistical barriers to care.
“When a patient has been diagnosed with cancer, I want to be a contact for them. I want patients and their family know that they have support and are not alone in their journey.”
Amy McMurphy BSN, RN, Patient Navigator
618.985.3333, ext. 69294 | amy.mcmurphy@sih.net
“As a Nurse Navigator specializing in lung cancer care, I help guide patients and their families through every stage of their treatment journey. My role focuses on education, care coordination, advocacy, and compassionate support to ensure patients feel informed, supported, and never alone during their cancer journey.”
Marci Killeen RN, Patient Navigator
618.985.3333, ext. 68059 | marci.killeen@sih.net
Marci has been working as a Nurse Navigator with SIH for nearly six years and brings more than 20 years of experience in oncology care. She is passionate about supporting oncology patients and guiding them through their treatment journey, helping to coordinate care and address challenges, so their experience is as seamless as possible.
Maria Ogden, RN Cancer Patient Navigator-Lung Cancer Screening
With a background as an oncology infusion nurse at the SIH Cancer Institute, Maria now serves as a Lung Navigator, where she helps patients navigate every step of the lung cancer screening process. She provides education, coordinates follow-up appointments and works closely with multidisciplinary care teams to support early detection and timely intervention. Maria is passionate about helping patients feel informed, supported and cared for throughout their journey.
Financial Navigators
Financial Navigators help eliminate the stress of financial burdens that cancer patient's face that would typically stop them from wanting to start or continue their treatment. Financial Navigators assist with:
- Understanding current insurance coverage
- Finding assistance for current and on-going medical bills
- Transportation costs
- Everyday living costs
- Medication expenses
- Finding and enrolling options for additional and/or primary insurance coverage
Josh Gutman, Patient Financial Navigator
618.985.3333, ext. 69261 | joshua.gutman@sih.net
Josh earned a bachelor’s degree in Organizational Leadership from Arizona State University and has been with SIH for more than 13 years. His background includes roles in ER registration, billing, and Patient Financial Services, where he served as an accounts receivable reporting specialist at the system office. He is currently a Financial Navigator at the SIH Cancer Institute and is passionate about helping patients navigate their care and financial needs.
"The most rewarding part of this job is knowing that I am able to make a difference in people's lives."
Nicole Todd, Patient Financial Navigator
618.985.3333, ext. 68297 | nicole.todd@sih.net
Nicole has been with SIH for 20 years and has served as a Financial Navigator for nearly seven years. She previously worked in Radiation Oncology for 13 years and was part of the team when the Cancer Institute was built and first opened its doors. Assisting patients in understanding their financial options and helping reduce financial burdens is a priority. Nicole is committed to supporting patients throughout their journey so they can focus on what matters most, their health.
“Working with cancer patients for nearly 20 years has truly been a blessing, assisting friends and family in our community. We see people we know walk through these doors every day. They could have been a schoolteacher or someone’s Dad or grandmother or a complete stranger. You just never know whose life you’re touching.”
Rebecca Brandon, Patient Financial Navigator
618.985.3333, ext. 68304 | rebecca.brandon@sih.net
Rebecca is relatively new to the field of Financial Navigation but is thoroughly enjoying her role. She has the opportunity to meet patients, learn their stories and assist them in navigating their financial needs. Being able to provide guidance and support during what can often be a stressful time is incredibly meaningful. This position is not only professionally rewarding but it also offers the personal satisfaction of making a real difference in people’s lives.